Sydney in Sight

A More Accessible Future for Vision-Impaired Locals

The Guide Dogs NSW & ACT team with Deputy Lord Mayor of City of Sydney Zann Maxwell

Sydney’s vibrant dining and nightlife scene is getting a long-overdue accessibility boost. Thanks to the new Access Means Business campaign, locals and visitors with low vision or blindness will soon find it easier to enjoy their favourite restaurants, bars, and cafes—including those in the heart of Surry Hills and Darlinghurst.

Launched by Guide Dogs NSW/ACT with support from the City of Sydney, the initiative aims to break down barriers in the hospitality industry and make Sydney Australia’s most accessible city by April 30. Deputy Lord Mayor Zann Maxwell highlighted the importance of fostering not just physical accessibility but true community inclusion.

“Inclusion is so much more than the built form; it’s about participation and belonging,” said Cr Maxwell.

A shining example of this push towards accessibility is Tokyo Lamington, a bakery-cafe in Newtown owned by Eddie Stewart and Min Chai. The team has made accessibility a priority, proving that small changes can make a big difference.

“Ensuring accessibility at our bakery cafe allows us to create an inclusive environment where everyone in our community feels welcome,” Eddie said.

Dale Cleaver and Aimee Huxley, Guide Dogs NSW/ACT

To spread awareness, Tokyo Lamington is hosting a pop-up event on April 12, inviting hospitality professionals to experience firsthand how small tweaks—like clearer signage, staff training, and better seating arrangements—can open doors for patrons with low vision or blindness. The event will feature expert talks, Guide Dog trainers, and of course, plenty of their signature lamingtons.

Dale Cleaver, CEO of Guide Dogs NSW/ACT, emphasised that accessible dining is about more than just logistics—it’s about dignity and independence.

“Dining out isn’t just about food; it’s about connecting, celebrating, and feeling like you belong,” Cleaver said.

With Surry Hills and Darlinghurst home to some of Sydney’s most popular restaurants and bars, this campaign presents a unique opportunity for local businesses to step up and lead the way in making Sydney truly inclusive for all.

For businesses keen to make a change, resources and training are available at nsw.guidedogs.com.au/accessibility/accessibility-services-for-businesses.